Shipping Policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Free shipping on all domestic orders.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout along with estimated shipping times.

In-store pickup

Free local pickup at 1841 Industrial Dr, Panama City, FL 32405. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 8 to 4 on Monday - Friday. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping. Shipping charges for your order will be calculated and displayed at checkout.  

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Bulksportballs is not responsible for these charges if they are applied and are your responsibility as the customer.

International Shipping to P.O. boxes

We do not offer shipping services to P.O. boxes for orders that weigh over 10lbs. A physical address is required for orders that weigh 10lbs or more.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@bulksportballs.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

View full return policy page. 

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@bulksportballs.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@bulksportballs.com.